Terms of service

OVERVIEW

This website is operated by Hountivo. Throughout the site, the terms “we,” “us,” and “our” refer to Hountivo.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service. These Terms apply to all users of the site, including browsers, customers, and purchasers.

By accessing or using any part of this website, you agree to these Terms of Service. If you do not agree with these Terms, you should not use the website or purchase our products.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to offer our products and services to you.

ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your state or country of residence, or that you have permission from a parent or legal guardian.

You may not use our products or website for any illegal or unauthorized purpose. You must not transmit viruses, malware, or other harmful code.

Violation of these Terms may result in termination of your access to our Services.

PRODUCTS & SERVICES

We make every reasonable effort to display our products, colors, images, descriptions, and specifications as accurately as possible. However, colors and appearance may vary depending on your device or display.

We reserve the right to modify or discontinue products without notice and to limit quantities available for purchase.

PRICES & PAYMENT

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors, inaccuracies, or omissions and to cancel orders affected by such errors when permitted by applicable law.

Customers are responsible for providing accurate billing and payment information.

ORDERS

We reserve the right to refuse, limit, or cancel an order when permitted by applicable law, including orders we reasonably believe are fraudulent, unauthorized, or placed for resale.

If we make a change to or cancel an order after it has been placed, we may attempt to notify you using the email address or other contact information provided with the order.

SHIPPING & DELIVERY

Shipping and delivery estimates are provided for convenience and may vary due to circumstances outside our reasonable control, including carrier delays, customs processing, weather, and high-volume periods.

Please ensure that your shipping information is correct before submitting your order.

RETURNS & REFUNDS

Returns, refunds, exchanges, damaged products, and sale items are governed by our Refund & Return Policy.

By placing an order, you acknowledge that you have had the opportunity to review our Refund & Return Policy before purchasing.

ACCURACY OF INFORMATION

We attempt to ensure that information provided on our website is accurate and current. However, information may occasionally contain typographical errors, inaccuracies, or omissions.

We reserve the right to correct errors and update information when necessary.

THIRD-PARTY SERVICES

Our website may contain links to or integrations with third-party websites, applications, payment providers, or other services.

We are not responsible for the content, accuracy, policies, or practices of third-party services. Your use of third-party services may be subject to their own terms and policies.

PROHIBITED USES

You may not use our website or its content for unlawful purposes, to violate applicable laws or regulations, to infringe intellectual property rights, to transmit malicious software, to collect personal information unlawfully, or to interfere with the security or operation of our website.

INTELLECTUAL PROPERTY

Unless otherwise stated, the content available through our website, including branding, graphics, text, photographs, designs, and other materials owned by us, may not be copied, reproduced, distributed, or commercially exploited without permission, except as permitted by applicable law.

DISCLAIMER

To the maximum extent permitted by applicable law, we do not guarantee that use of our website will always be uninterrupted, secure, timely, or error-free.

Nothing in these Terms excludes warranties, guarantees, or other consumer rights that cannot legally be excluded.

LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Hountivo and its owners, employees, affiliates, and service providers will not be liable for indirect, incidental, special, or consequential damages arising from your use of the website or products.

Nothing in these Terms limits liability where such limitation is prohibited by law.

INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Hountivo and its affiliates from claims arising from your unlawful misuse of the website or your material violation of these Terms.

SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in effect.

CHANGES TO TERMS

We reserve the right to update or modify these Terms of Service. Changes will be posted on this page. Your continued use of the website after changes become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

CONTACT INFORMATION

Questions regarding these Terms of Service can be sent to us through the contact information provided on our website.

Shopify specifically states that merchants are responsible for their store policies and legal/regulatory compliance, so you should adapt this to the countries/states where you sell